Field Engineer (network) - Afghanistan - Ardent Eagle Solutions - Tampa, FL

Position is in Afghanistan

Must be willing to make minimum 1 year commitment.
Looking for a networking person

Field Service Representative (FSR)

Position Characteristics
Provide installation, integration, testing, and support to the Counter-Rocket, Artillery, and Mortar (C-RAM) System of Systems (SoS) for Sustainment Ongoing Contingency Operations (SOCO) in Operation Freedom’s Sentinel (OFS) and/or Operation Inherent Resolve (OIR).

DUTIES/RESPONSIBILITIES

• Perform repairs in accordance with existing system documentation, commercial and technical manuals, and in coordination with unit representatives for access to C-RAM system equipment.


• FSRs are based out of the Regional Support Center (RSC) and assist equipment operators in maintaining operational effectiveness, including mission building, data restoration and back-up, map data access, informal training (mobile training teams), and required operating system procedures.


• Conduct periodic visits to outlying Forward Operating Bases (FOBs) and perform on-site hardware and software troubleshooting and any necessary emergency and routine repairs at specified FOBs as requested by the Government.


• Assist with sending faulty hardware to the appropriate repair facility.


• Completes a Mission Work Order (MWO) documenting all repairs, maintenance, and training action taken at a field site, training location, FOB, RSC, or SSC.


• Enters MWO information into the Government-provided Catalog Ordering Logistics Tracking System (COLTS) within one hour of receipt of a MWO. This information will include requests and/or completion of the maintenance task, associated repair action, and failures attributed to training proficiency resulting in over-the-shoulder training by the FSR.


• Provide Help Desk support based on demonstrated problem solving and communication skills.


• Conduct other tasks as directed by the OCONUS Regional Manager based upon FSR expertise with regards to C-RAM hardware and software systems. (e.g., installation support actions, WAVES sub-system support)

Job Requirements/ Location

Education/Certifications

• High school diploma or GED

Security Clearance

• Must hold a minimum of an active DoD SECRET clearance.

Required Experience

• Minimum four years in Mass Notification System (MNS), Electronic Security Systems (ESS), fire alarm systems, information technology, or telecommunications.


• Proficient at installation and maintenance of fiber-optic cabling and equipment, to include but not limited to installation, termination, splicing, and properly testing and troubleshooting installed fiber cable to existing standards.


• Technically proficient in the understanding of WAN and LAN architecture, theory, and design, along with troubleshooting all aspects of a network, to include but not limited to network hardware and software configurations and degradations.


• Capable, by expertise level of experience, to ensure sustained battle-ready operations and to perform independently with minimum technical oversight will maximizing system operation and performance specific to their discipline of C-RAM Network (C-NET) systems.

Desired Experience

• Experience operating and maintaining DoD battle command hardware and software operating within an operational network.


• Experience within military operations center (regardless of Service branch).


• Operations and maintenance experience with C-RAM, C2, FAADC2, AMDWS, WARN 2.0, C-NET, LCMR, or other communication networks.


• Training in Army Battle Command Systems (ABCS).


• Graduate of U.S. Army (or other Service equivalent) Battle Staff Course, Advanced NCO Education System, Officers’ Basic Course and/or Officers’ Advanced Course.

Additional Requirements:

• Individuals with a Reserve/National Guard obligation must be in the Independent Ready Reserve (IRR) or have verifiable documentation that the individual is authorized to forego their drill requirements for the duration of their assignment with the C-RAM Program.


• Must have a valid passport that shall not expire during deployment (plus 6 months after anticipated end-date) prior to arriving at training.


• Must have previous field experience equivalent to conditions of the Afghanistan and/or Iraq environment, or deployment experience as a member of the armed forces or contractor.


• Military veterans are required to present a certified Copy 4 of the most current DD Form 214 as evidence of an Honorable Discharge.

Job Type: Full-time

Required experience:

• Networking: 2 years


• Cisco: 1 year