Outreach Coordinator, Military Family Clinic - Metrocare Services - Dallas, TX

The Outreach Coordinator will be responsible for recruitment of individual served to the Military Family Clinic at Metrocare Services through outreach to community partners including veteran-service organizations, multi-service organizations, the Veterans Administration, and other local partners. The Outreach Coordinator will also participate in peer-to-peer communication, presentations, and other outreach mediums as needed. Recruitment will focus on reaching veterans who served in Iraq and Afghanistan wars, and their family members, though veterans from any service area can be treated at the clinic.

Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES: (* Other duties may be assigned.)

• Conduct outreach with potential referral sources; foster positive ties with veteran and community organizations
  


• Design recruitment advertisements, fliers, brochures, and internet postings in coordination with other outreach staff and the Cohen Veterans Network central office
  


• Develop and implement effective outreach strategies to match the specific aims of the Military Family Clinic
  


• Attend community events as a representative of the Military Family Clinic
  


• Report outreach efforts weekly to the Outreach Manager
  


• Collaborate with clinical personnel to continuously improve the outreach process
  

Qualifications:
COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills.

QUALIFICATIONS
EDUCATION AND EXPERIENCE:

• Bachelor’s degree and significant military experience preferred
  


• Prior experience in mental health outreach within community and/or veteran administrative organizations is preferred.
  


• Marketing experience is highly desirable
  


• Strong organizational, interpersonal and communication skills
  


• Outgoing, pleasant, professional manner; the ability to create and maintain contacts in the community; and clear articulation in providing informative presentations about the Military Family Clinic
  

REASONING ABILITY:

• Strong consultative abilities, conflict-resolution skills, and leadership abilities.
  


• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
  


• Communicate clearly and concisely, both orally and in writing.
  


• Supervise, train and evaluate assigned personnel.
  


• Establish and maintain effective working relationships with those contacted in the course of work including diverse interest groups including advocacy groups and other governmental organizations.
  

COMPUTER SKILLS:

• Intermediate level on MS Excel, Email and word processing programs
  


• Ability to utilize Internet for resources.

PHYSICAL DEMANDS & WORK ENVIRONMENT
PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day.

TRAVEL:

Work Hours:

• Evening and Weekends may be required for attending outreach and networking events
  

WORK ENVIRONMENT:

The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.

• The noise level may vary between low and mild.
  


• The work environment should not be unusually hot or cold.
  

Metrocare is a drug & tobacco free environment.