IT Technician I, Part-Time - Tapestry Solutions - San Luis Obispo, CA

We have over 650 employees worldwide supporting our customers with high-quality, innovative, and cost-effective information technology and business intelligence solutions. LIMS supports 85 defense, commercial and government customers from over 50 US locations and nine countries including, multiple forward operating bases in Afghanistan.

Position Summary

Provides basic IT support in a variety of areas or in a specialty area as needed. Functions in an entry level capacity. Provides systems administration support as required. Provides desk-top support and end-user services as needed. Works under close and/or general supervision.

Essential Functions:

• Assist with hardware and software installation and reconfiguration.
  


• Resolve basic hardware, network, and site reliability issues, escalating when appropriate.
  


• Assist with development environment configuration and problem issues.
  


• Assist with basic server network services configuration and management including: user account. management and network access to servers, perform server backup and restore procedures, and system monitoring and server/services availability.
  


• Assist with asset management and inventory control of workstations.
  


• Assist with facilities management.
  


• Performs other duties as assigned.
  

Typical Education and/ or Experience Qualifications:

Enrolled in higher education or 1 year of equivalent experience.

Knowledge: Has a limited understanding of the job. Moderate understanding of general job aspects and basic principles, theories, and concepts.

Problem Solving: Identifies routine problems and seeks guidance when developing solutions.

Discretion: Close supervision. Follows specific, detailed instructions, processes, and procedures.

Impact: Errors would result only in minor disruption or expense to correct.

Contact: Interacts primarily with immediate supervisor, other personnel.