Case Manager II - U.S.VETS - Washington D.C. - Washington, DC

This position reports directly to the Program Coordinator or Clinical Director of U.S.VETS. Case Manager II is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients’ needs.

Classification: Non-Exempt

Responsibilities:

For Case Managers of all U.S.VETS Programs:

• Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric


• Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services.


• Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete


• Collaborates with clients to complete Individual Action Plans (IAP)


• Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards


• Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format


• Reviews and documents updates for IAPs on a monthly basis


• Completes timely discharge summaries


• Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients


• Assists in quality management activities, data collection, and preparing reports


• Facilitates client life skills classes


• Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)


• Conducts random drug and alcohol screenings of clients


• Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards


• Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases


• Documents client referrals for services


• Attends scheduled team meetings and trainings


• Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion


• Performs other duties as required

Additional Program-Specific Duties:
Additional Program Duties for Supportive Services for Veteran Families (SSVF)
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• May report directly to the SSVF Team Leader if applicable


• Conducts rapid rehousing and homeless prevention services for veterans and their families


• Works with clients to develop a Housing Stability Plan Provides case management services to family members in the veteran household


• Conducts home visits to provide case management services


• Ensures that dependent children are enrolled in school and connected to the appropriate services within the community, including early childhood education programs


• Maintains compliance with VA regulations and organization protocols in requesting and distributing Temporary Financial Assistance to third-parties on behalf of veteran households to include cross-referencing HMIS


• Assists in rapidly placing homeless veteran families into housing


• Conduct Rent Reasonableness Testing and ensure Habitability Standards are met for veteran families rental units


• Coordinates with VA Grant & Per Diem Transitional Housing Programs for immediate placement of clients and case manages them while they are on the Rapid Rehousing Track of the program

Requirements:

• Bachelor’s Degree required. Degree in Social Work, Psychology, Counseling, or other related social service field preferred. Experience may substitute for degree requirements for employees hired prior to 4/9/15.


• Two years of experience in social services or related field preferred.


• Experience working with homeless and/or veterans preferred.


• Certification in Substance Abuse Counseling preferred.


• Experience facilitating support groups preferred.


• Strong oral and written communication skills.


• Professional manner and appearance.


• Ability to work independently and within a team.


• Ability to take direction.


• Ability to work effectively with diverse group of clients, staff, and community members.


• Computer proficient in Microsoft Office and Internet.


• Valid driver’s license required. Must meet company insurance requirements and complete a provided driver training course.

United States Veterans Initiative is a non-profit organization whose mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development and comprehensive support.

Job Type: Full-time

Required experience:

• Social Services or related field: 2 years

Required education: