LIAISON REPRESENTATIVE - Spaulding Hospital–Boston & Cambridge(SRN,SRH,SHC) - Charlestown, MA
If you are seeking a career dedicated to helping others find their strength, we invite you to consider a job with the Spaulding Rehabilitation Network. In addition to a quality work environment, Spaulding offers excellent benefits and many opportunities for advancement. You will experience the pride that comes from knowing you are part of a network of providers renowned for their world-class care.
At the Spaulding Rehabilitation Network, we’re proud of the national recognition we have received for our patient programs and services.
• Spaulding Rehabilitation Hospital Boston has consistently been recognized by U.S. News and World Reports as among the top rehabilitation hospitals in the country, earning highest honors with a #6 ranking and is the only rehabilitation hospital in New England ranked each year since 1995.
• The Spaulding Nursing and Therapy Center North End was ranked as one of the best nursing homes in Massachusetts by U.S. News and World Reports.
• Our skilled nursing facilities have each achieved quality recognition from The American Health Care Association and National Center for Assisted Living.
• Spaulding Nursing and Therapy Center North End achieved Step 1 Quality Awards, with Spaulding Nursing and Therapy Center West Roxbury and The Clark House having achieved the notable distinction of a Step 2 award.
• Spaulding Rehabilitation Hospital Boston has been honored as one of only a handful of hospitals nationwide authorized by the U.S. Military to treat returning soldiers injured in Iraq and Afghanistan. Spaulding Boston was the first hospital in New England to successfully treat and discharge a soldier to home and continues to care for soldiers today. Spaulding clinicians and case managers have begun knowledge-sharing programs to support the military as it expands rehabilitation services for veterans.
• All of our facilities are accredited by the Joint Commission.
Qualifications
Job Summary
Promote and market post acute services within Partners Continuing Care (PCC) scope of service including LTAC, IRF, Skilled Nursing Facility, home care, private services, and, lifeline equipment to new and existing referral sources within a specified territory and/or account. Referral sources may include Hospital Case Managers/Care Coordinators, Physician Practices, Skilled Nursing Facilities, Sr. Care Communities, other home care organizations, Elder Care Community groups, Outpatient Practices. In conjunction with manager, develop and implement sales plans to achieve established admission and business development targets. Develop, coordinate, and implement educational programs and marketing events to increase awareness of services and products. Identify opportunities to work with Partners and Non-Partners specialty programs and services
Perform preadmission patient evaluations; coordinate the referral process to ensure a smooth transition of patients to any post acute service within PCC. Obtain patient assessment information from a variety of sources and transmit data to appropriate systems, primarily through 4next. Evaluations include meetings/interviews with patients (and/or their family member or significant other) for assessment and patient relations purposes. Summarize and communicate rehabilitation potential, medical prognosis and goals of care for extended care facilities. Determine appropriate discharge plan, communicate with referral sources and medical providers, and resolve customer concerns with positive outcomes.
Qualifications and Experience
• Current license in Massachusetts as RN, PT, OT, SLP, LCSW; LICSW (may also be MSW, BSW), LPN, PTA, COTA preferred.
• In lieu of above, candidates with at least 3-5 years in a similar position, or at minimum 5 years of healthcare background where medical knowledge and terminology are used extensively and medical diagnosis/prognosis information is fully understood, will be considered. Minimum 2 years home care, acute hospital, extended care facility setting experience, or medical/RX sales experience.
• Knowledge of IRF, LTAC, SNF, and/or home care, levels of care and requirements preferred.
• Computer literate with working knowledge of Microsoft Office Suite and the ability to learn other software applications.
• Broad knowledge of various insurances and government reimbursements is desirable.
• Sales and/or marketing experience preferred.
• Strong written, verbal and electronic communications skills
• Highly developed interpersonal and relationship-building skills, working with a diverse population.
• Must be able to organize and prioritize effectively while working independently and adapting to changing conditions.
• Effectively solve problems while meeting demands of all parties.
• Local travel required
EEO Statement
Spaulding Rehabilitation Network serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients’ unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.
We value the uniqueness of our employees who are a reflection of the communities and patients that we serve. Our attractive and comprehensive benefits package is designed to meet the needs of our employees.
Primary Location
:
MA-Charlestown-Spaulding Rehabilitation Hospital Boston
Work Locations
:
Spaulding Rehabilitation Hospital Boston
300 1st Avenue
Charlestown
02019
Job
:
Other
Organization
:
Spaulding Hospital–Boston & Cambridge(SRN,SRH,SHC)
Schedule
:
Full-time
Standard Hours
:
20
Shift
:
Day Job
Employee Status
:
Regular
Recruiting Department
:
SRH Spaulding Hospital-Main Campus
Job Posting
:
Nov 13, 2015
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