Independence Program Manager - Wounded Warrior Project - Chicago, IL

The IP Manager works collaboratively with the Independence Services Regional Director to establish relationships and secure internal and external resources for warriors through a variety of programmatic opportunities. Additionally, the IP Manager will be responsible for regional planning and oversight related to hiring, training, budgeting, and maintaining key performance indicators for the IP team.

Essential DUTIES & RESPONSIBILITIES:

• Manage Independence Program (IP) Specialist and Coordinator efforts
  


• Mentor IP Specialists and Coordinators through career development
  


• Mobilize resources, as needed, to achieve expected warrior goals within the desired time-frame
  


• Oversee the development, coordination, planning and execution of programmatic events including IP Expos, Caregiver Wellness Workshops, and Financial Workshops
  


• Enhance a collaborative relationships to maximize the warrior’s ability to make informed decisions
  


• Facilitate effective partnerships between IP teammates, other WWP program teammates, and contracted case management team
  


• Review and approve alumni enrollment in IP
  


• Manage budget and administrative duties related to programmatic opportunities for Alumni and their families
  


• Ensure completion and proper storage of necessary documentation for IP
  


• Raise awareness and educate the need to support and sustain the warrior and family system in the community
  


• Develop community support and speak on behalf of WWP. Assist in all grassroots efforts and support specific programs as needed
  


• Manage and train IP Specialists and Coordinators
  


• Significant travel expected: 25-50%
  


• Other duties as assigned
  

Knowledge, Skills & Abilities

• Excellent communication skills including above-average electronic communication skills to stay connected with the rest of the team
  


• Self-motivated, positive, outgoing, personable, and able to relate well with diverse populations and age groups
  


• Ability to complete required assignments in a timely manner
  


• Ability to take initiative, multi-task and work well under pressure
  


• Ability to generate big-picture content and program structure
  


• High level of proficiency in the use of Microsoft Office programs, especially MS Word, MS Excel and MS PowerPoint
  


• Knowledge of web-based communication tools, including social networks and online chat programs
  


• Excellent organizational skills
  


• Excellent verbal and written skills
  


• Military culture competency
  


• Must be a team player
  

Education & Experience Requirements

• Bachelor’s Degree required
  


• Master’s degree, preferred
  


• Three (3) years of staff management experience required
  


• Working knowledge of military and veterans issues, particularly with Iraq and Afghanistan military and veterans, required
  


• Prior experience with high level injuries such as brain injury, spinal cord injury and other neurological conditions preferred
  


• Two (2) years of experience of working with military/veterans population or military service-related MOS (Military Occupational Specialty) and assisting military or veteran populations preferred
  

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