(AFG-KABUL) Knowledge Management Specialist
Job Summary
The Knowledge Management Specialist is responsible for collecting, validating, and analyzing program objectives, metric development, innovation, and performance improvements through management interface and reporting results that effect enhanced award fees.
Principal Accountabilities
- Develop input for government performance evaluation standards and program objectives and assist in identifying performance improvements
- Travel to assigned locations and interface with management for observing and validating field operations, establishing metrics, analyzing program results, and sharing performance strategies and knowledge
- Organize, store, retrieve, and report information for assigned area of responsibility in preparation and review of group deliverables and other required submittals
- Maintain strong communication lines and foster positive working relationships with Functional Area Managers and other Project Management Staff
- Document, communicate, track, and provide status on requested improvements identified during performance evaluation reviews
- Provide customer survey results and feedback related to program and service delivery objectives, and maintain data to demonstrate program-wide progress and trends
- Support the Knowledge Management Specialist Seniors and Managers regarding planning, execution, and associated strategic process improvements for program performance reviews and publication tasking
- Collect, submit, and edit “good news” stories regarding operational service delivery, innovation, “above and beyond” performance, cost saving initiatives, and provide associated photos for regular newsletter submissions and other assigned tasks in support of Communications Managers
- Perform other duties as assigned
Knowledge & Skills
- Ability to collect and analyze events, metrics, data, draw conclusions, and prepare comprehensive and summary reports
- Strong understanding of US Government contracts and customers
- Proficient in Microsoft Office software with emphasis in Excel, PowerPoint, and SharePoint
- Knowledge of research methodologies and principles
- Strong organizational skills and excellent interpersonal, verbal, and written communication skills
Experience & Education
- Minimum three (3) years of experience in a combination of knowledge management, proposal development, remote field operations, program planning and/or development on government contracts or programs
- Associate’s Degree in business management or related field; may substitute two (2) additional years of experience in associated discipline for each year of college
Physical Requirements/Working Environment
- Ability to work at computer for extended periods
- Ability to work various shifts which may include evening and weekend hours
- Living and working conditions at assignment location could be remote and uncomfortable
- Long hours, exposure to weather and hazardous conditions
- Personnel should be aware of moving on short notice and under adverse conditions
Travel
Ability to travel domestically and internationally
At least two (2) year within the last seven (7) in one of the following fields or combination.
Tactical Operations Center
Intelligence Analysis
Watch Center
Command Post Shift Work
Knowledge management, data management, database or other position applying the job duties identified.
Previous experience managing large datasets and producing products and analytics from data, and experience in identifying IT solutions for legacy processes and procedures.
Two years of college, equivalent technical IT training, or three years of progressive work experience in the specific areas identified.
Previous experience serving in high threat environments (e.g. Iraq and Afghanistan). Preference for DOS/DSS experience.
Primary Location: AFGHANISTAN-OCONUS-KABUL
Job Posting: Jul 20, 2016, 8:24:07 AM
Unposting Date: Ongoing
Req ID: 1602609
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