(AFG) Biometrics Field Service Engineer

CSRA is seeking candidates with all levels of experience in Field Service Engineer to provide IT support services for the Biometrics Automated Toolset (BAT) clients and servers; to include planning, operation, optimization, security administration, maintenance, and network management.

Essential Job Functions

• Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance.


• Oversees appropriate level software installations and upgrades and related software packages.


• Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes.


• Supports the design and configuration of complex system landscapes.


• Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies.


• Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance.


• Oversees and applies appropriate support packages/patches to maintain system integrity.


• Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation.


• Interacts with client management to answer questions, problems and requests regarding complex system issues.


• Provides leadership and work guidance to less experienced personnel.

Basic Qualifications

• Bachelor’s degree or equivalent combination of education and experience


• Bachelor’s degree in computer science, management information systems, or related field preferred


• Six or more years of experience in a client-server environment


• Experience working with appropriate complex systems administration, database administration, and landscape maintenance


• Experience working with company products and services


• Experience working with company and client documentation and storage procedures


• Experience working with complex system implementations and organizational processes

Other Qualifications

• Minimum five years of direct relevant technical experience may be substituted for education.• Certified Information Systems Security Professional (CISSP) preferred• NETWORK and SECURITY required• Basic Red Hat Enterprise Linux administration and ACAS experience preferred.• DoD SECRET Security Clearance


• Strong analytical and problem solving skills


• Good communication skills


• Good personal computer and business solutions software skills


• Ability to work independently and as part of a team

Job Systems Services

Title: Biometrics Field Service Engineer

Location: AFGHANISTAN

Requisition ID: 16000QB

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