(AFG) Sr. Field Service Representative - OSRVT

About Textron

Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems. For more information visit: www.textron.com.

About Textron Systems

Textron Systems businesses are industry leading developers and integrators of unmanned systems, advanced marine craft, armored vehicles, intelligent battlefield and surveillance systems, geospatial management and analysis systems, intelligence software solutions, precision weapons, piston engines, test and training systems, and total lifecycle sustainment and operational services. Textron Systems’ businesses consist of Advanced Information Solutions, Electronic Systems, Geospatial Solutions, Lycoming Engines, Marine & Land Systems, Support Solutions, Unmanned Systems, Weapon & Sensor Systems and TRU Simulation Training.

Performs engineering, technical analysis and related duties required for the installation, operation, maintenance,

modification, and repair of company and customer products and equipment to the customer’s satisfaction.

•Performs technical installation, operation, and maintenance, to include hardware/software maintenance support, in

accordance with customer specifications.

•Provides on-the-job training and may oversee field service activities of lower level personnel.

•Provides liaison activities with customer and engineering staff, including conducting briefings with customers, vendors,

and company representatives.

•Provides general logistics functions

•Troubleshoots technical problems and issues and determines technical solutions.

•Assesses product needs in accordance with customer specifications.

•Acts as local on-site representative to customer’s organizations.

•Responsible for data management and generation.

•Practices ISO 9001 principles and concepts.

•Performs, verifies, and/or validates inventories.

•Schedules, tracks, and monitors tools and test equipment calibration.

•Performs, tracks, and monitors parts procurement.

•Other duties as assigned.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

•High degree of oral and written communications skills and good supervisory skills.

•Good working knowledge of the system, subsystem, or equipment to which assigned.

•Ability to interpret blueprints, schematics, wiring diagrams, and technical documentation; and ability to evaluate, isolate,

and repair malfunctions.

•Ability to perform electrical, electronic, and mechanical repairs to complex equipment.

•Ability to evaluate, compare, and make rational judgments.

•Ability to conduct on-the-job training.

•Familiarity with customer expectations, policies, and business practices and high customer satisfaction orientation.

•Ability to work independently or on a team with minimal supervision.

•Working knowledge of ISO 9001 principles and concepts.

•This position is subject to both inside and outside environmental conditions.

•This position is subject to noise. Employees may be required to participate in the Hearing Conservation Program, which

will require regular testing and wearing of hearing protection equipment where necessary.

•This position is subject to a variety of physical and atmospheric conditions.

•This position will require the use of Personal Protection Equipment.

•This position is subject to oils.

•This position is subject to working conditions peculiar to the particular assignment (e.g., required to perform work-related

travel worldwide and may include accompanying DoD forces into hardship and combat areas).

This position will be exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or

20 pounds of force constantly to move objects. Visual requirement is the minimum standard for those whose work deals

largely with visual inspection involving small defects, small parts, and computer terminals; extensive reading; and using

measuring devices.

Equipment used in performing duties: General hand tools; general electronics test equipment (meters, oscilloscopes,

power supplies, etc.); diagnostic equipment (hardware); electrical, hydraulic, and pneumatic power tools; and personal

computer.

Must be a U.S. citizen with the ability to obtain/maintain a government security clearance.

Required Experience

Bachelor’s Degree or equivalent in Electronics, Engineering, or related field. Typically requires a minimum of four years

experience in electronics, engineering, flight simulation, or related military field. Directly related experience desirable.

Job: *Product Support

Title: Sr. Field Service Representative – OSRVT

Location: Afghanistan

Requisition ID: 243541

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