Case Manager II - United States Veterans Initiative - Long Beach, CA

U.S.VETS is one of the nation’s largest provider of comprehensive supportive housing for homeless and at-risk veterans. U.S. VETS-Long Beach provides transitional and permanent housing to over 500 veterans daily ** Case Manager II is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients’ needs.
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Responsibilities:

• Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric


• Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services.


• Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete


• Collaborates with clients to complete Individual Action Plans (IAP)


• Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards


• Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format


• Reviews and documents updates for IAPs on a monthly basis


• Completes timely discharge summaries


• Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients


• Assists in quality management activities, data collection, and preparing reports


• Facilitates client life skills classes


• Provides specialized case management services and life skills groups/classes to veteran sub populations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)


• Conducts random drug and alcohol screenings of clients


• Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards


• Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases


• Documents client referrals for services


• Attends scheduled team meetings and trainings


• Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion


• Performs other duties as required

Requirements:

• Bachelor’s Degree required. Degree in Social Work, Psychology, Counseling, or other related social service field preferred.


• Two years of experience in social services or related field preferred.


• Experience working with homeless and/or veterans preferred.


• Certification in Substance Abuse Counseling preferred.


• Experience facilitating support groups preferred.


• Strong oral and written communication skills.


• Professional manner and appearance.


• Ability to work independently and within a team.


• Ability to take direction.


• Ability to work effectively with diverse group of clients, staff, and community members.


• Computer proficient in Microsoft Office and Internet.


• Valid driver’s license required. Must meet company insurance requirements and complete a provided driver training course.

Please send cover letter and resume. Veterans and persons with disabilities are encouraged to apply.

Thank you for your interest – U.S.VETS-Long Beach

Job Type: Full-time

Required experience:

• Experience working with homeless and/or veterans preferred: 1 year

Required education: